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[AUS] Notice: Connection issues for Australian players

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So basically once again, the SEAMEWE 3 cable has been cut again, near the same location as it was last time. Expect a downtime from 3 days to  as long as 1 month. There goes most people's school holiday opportunities to play...

http://www.iinet.net.au/status-new/4351219

 Service: External Connectivity

Event ID: 4351219

Started: 2 Days Ago

Type: Minor

 

Technical Summary:

Due to an unscheduled outage on International transit links between Perth and Singapore.

Resolution: 

Our partner has confirmed a major outage in one of the network segments. An investigation on the fault is still being carried out. An update will be provided once our network partner has completed their fault investigation.

 

 

 

Edited by 3clips3

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My ping has gone up to 200ms+ from 100ms. Hope the cable got fixed soon...

 

How about spikes of up to 4500... Just experienced it over the last few hours constantly. 

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This SeaMeWe3 is so unstable. this is why we need an Australian based server :/. sign our petition for an Australian server so WarGaming acknowledges its existence - http://www.tinyurl.com/Letter2WG-Petition

 

Edit: Sorry got here from a google search regarding a SeaMeWe3 cable breakage. Didn't realize this was the WoW forum rather than WoT forums but i suppose an Australian WoW server would be nice too.

Edited by Extr3meGam3r

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This SeaMeWe3 is so unstable. this is why we need an Australian based server :/. sign our petition for an Australian server so WarGaming acknowledges its existence - http://www.tinyurl.com/Letter2WG-Petition

 

Edit: Sorry got here from a google search regarding a SeaMeWe3 cable breakage. Didn't realize this was the WoW forum rather than WoT forums but i suppose an Australian WoW server would be nice too.

 

I'll tell you now, It's quite doubtful we'll ever get an Aussie server either for WoT or WoWS.

We'd need to get the same amount of players of this entire server signing up to even have any consideration by WG. Not to forget that there would have to be fair amount of constant new players joining and a consistent amount of players playing through out the day to be cost-efficient. Also there would have to be at least a third of the total server population buying premium / premium ships at least once a month to even pay for the server costs (which are quite expensive for a server of this size in Australia),any potential for growth in the gaming scene and in the surrounding region (in which you would have to discard most of SEA, anything northwest of PNG as they would be kept within the Singapore server sphere of influence) & bring some sort of profit out of it.

Plus, how can we even compete when there are nations out there closer to the centre of SEA with lower tax (business & individual)

in which even multi-billion dollar Australian firms have offices there to shift profits to avoid paying high levels of company tax (& a whole lot of business related taxes that we expect businesses that operate down here to pay) 

You have to look at it in a business-perspective, which would include such fields including legal compliance, tax compliance, profit feasibility, concurrent interest in such online games  & content, even co-operability with ISPs in ensuring that the game will have connection optimization priority just like other games (and won't seeing as business & government agencies are placed at the top before any multimedia & gaming related connection issues are dealt with).

It'd probably have to include NZ and some surrounding nation's players as well to be somewhat viable. Where would we even base such a server? Sydney? Brisbane? Melbourne? In a nation in which most of it's gamers are either playing other games (e.g. mainly FPS's, MMORPGs, MOBA, with very small percentages playing RTS's), from what I could deduce, WG is unlikely to base a server here till there is lots and lots of interest in such games from the gaming public & probably an proper single-technology upgrade to our telecommunications system (which still is using copper cable that's a hundred years old, rather than a slowly implemented telecommunications system comprising of MTM (multi-technology mix, consisting of FTTN, HFC and those lucky to have gotten FTTP), in which politicians are already claiming that it's far too costly already and could get slowed down even more to be brought into budgetary constraints. These are all of the things WG has to consider to even prepare setting up a server here.

 

So to get back on topic, hopefully Telstra/iiNet whoever is responsible for maintaining the Perth branch of the SEA-ME-WE 3 cable gets this fixed pronto. 

 
 
Edited by 3clips3

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It would improve networks if the isp's would stop throttling upload speeds. I was in Japan a 5 years ago and the upload speeds there were awesome, so fast that the Wifi interface could not handle it, LAN was the solution.

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It would improve networks if the isp's would stop throttling upload speeds. I was in Japan a 5 years ago and the upload speeds there were awesome, so fast that the Wifi interface could not handle it, LAN was the solution.

 

At the moment, would be nice if the ISP's weren't adding extra ping by initially sending all of the data to Perth (along the intra-national cable network) then back to Sydney and onto either HK or even some to LA (which is very odd) then to SG and increasing the likeliness of packet loss & dropouts. 

They should just send it to Sydney & then to HK to give somewhat stable ping. But then again, the Sydney landing station is getting overclogged already seeing as it's the only place right now where all net connections in & out of Aus are going through. I wonder what happened to APX-West that was due by the start of 2016 & the ASC cables planned to be in operation by the end of this year... this is getting frustrating

Edited by 3clips3

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Update: Repairs are expected to be completed Mid-October.

 A cable ship has been mobilized for repair work. The work is expected to be performed in Mid October however there may be delays due to this being a sub-marine cable fault. Updates will be provided as progress occurs.

 

This is why we need more subsea communications cables. What happened to ASC? I don't feel like waiting for APX-West to even come into online service (which isn't expected to be complete till Q2 - Q3 2017.

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no wonder my ping gone from 35 up to 105 again last few days bloody hell lol

 

same thing happens to me. 35 to 105. Are you in Perth too?

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At the moment, would be nice if the ISP's weren't adding extra ping by initially sending all of the data to Perth (along the intra-national cable network) then back to Sydney and onto either HK or even some to LA (which is very odd) then to SG and increasing the likeliness of packet loss & dropouts. 

They should just send it to Sydney & then to HK to give somewhat stable ping. But then again, the Sydney landing station is getting overclogged already seeing as it's the only place right now where all net connections in & out of Aus are going through. I wonder what happened to APX-West that was due by the start of 2016 & the ASC cables planned to be in operation by the end of this year... this is getting frustrating

Yeah friggs me why America has to get a sample of everyones data.

 

My in game ping is showing upto 150,

Here is my ping trace from Toowoomba Qld to Asian server:

C:\WINDOWS\system32>tracert 92.223.16.65

Tracing route to sg2-sl-a65.worldoftanks.sg [92.223.16.65]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  *omitted
  2     2 ms    <1 ms    <1 ms  *omitted
  3    48 ms    25 ms    73 ms  58.162.26.1
  4     5 ms     5 ms     5 ms  144.130.212.209
  5     7 ms     6 ms     7 ms  bundle-ether5.woo-core1.brisbane.telstra.net [203.50.11.136]
  6    18 ms    17 ms    19 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    33 ms    32 ms    32 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]
  8    48 ms    47 ms    46 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
  9    77 ms    79 ms    79 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 10    76 ms    75 ms    76 ms  tengige0-5-1-0.pthp-core01.perth.net.reach.com [203.50.13.254]
 11    69 ms    68 ms    67 ms  i-5-2-7.ulco-core01.bi.telstraglobal.net [202.84.143.45]
 12   184 ms   181 ms   184 ms  i-0-2-0-4.hkth-core01.bx.telstraglobal.net [202.84.141.133]
 13   214 ms   215 ms   215 ms  i-0-4-0-4.skdi-core01.bx.telstraglobal.net [202.84.141.142]
 14   213 ms   213 ms   213 ms  i-0-1-0-.istt04.bi.telstraglobal.net [202.84.243.2]
 15   213 ms   215 ms   215 ms  i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 16   213 ms   213 ms   213 ms  unknown.telstraglobal.net [202.127.73.118]
 17   213 ms   214 ms   214 ms  sg2-n5596-fe-1-vl231.wargaming.net [92.223.116.163]
 18   213 ms   213 ms   214 ms  sg2-sl-a65.worldoftanks.sg [92.223.16.65]

Trace complete.

 

 

Edited by 5finger

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C:\WINDOWS\system32>tracert 92.223.16.65

Tracing route to sg2-sl-a65.worldoftanks.sg [92.223.16.65]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  *omitted
  2     2 ms    <1 ms    <1 ms  *omitted
  3    48 ms    25 ms    73 ms  58.162.26.1
  4     5 ms     5 ms     5 ms  144.130.212.209
  5     7 ms     6 ms     7 ms  bundle-ether5.woo-core1.brisbane.telstra.net [203.50.11.136]
  6    18 ms    17 ms    19 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    33 ms    32 ms    32 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]
  8    48 ms    47 ms    46 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
  9    77 ms    79 ms    79 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 10    76 ms    75 ms    76 ms  tengige0-5-1-0.pthp-core01.perth.net.reach.com [203.50.13.254]
 11    69 ms    68 ms    67 ms  i-5-2-7.ulco-core01.bi.telstraglobal.net [202.84.143.45]
 12   184 ms   181 ms   184 ms  i-0-2-0-4.hkth-core01.bx.telstraglobal.net [202.84.141.133]
 13   214 ms   215 ms   215 ms  i-0-4-0-4.skdi-core01.bx.telstraglobal.net [202.84.141.142]
 14   213 ms   213 ms   213 ms  i-0-1-0-.istt04.bi.telstraglobal.net [202.84.243.2]
 15   213 ms   215 ms   215 ms  i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 16   213 ms   213 ms   213 ms  unknown.telstraglobal.net [202.127.73.118]
 17   213 ms   214 ms   214 ms  sg2-n5596-fe-1-vl231.wargaming.net [92.223.116.163]
 18   213 ms   213 ms   214 ms  sg2-sl-a65.worldoftanks.sg [92.223.16.65]

Trace complete.

 

 

so between hops 11 and 12 is the undersea cable... of course this is a new route cable to the server because the old one was cut (sorta like a backup). Another thing, our connection to the server has to go to perth to take the undersea cable. Also interesting is hops 13 to 18, there is not much latency change between here

Edited by Juan_23

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I live in Burwood, VIC. Recently I feel the lag so obviously. The ping is around 110~120 in game, but the lag unacceptable, every 5 second.

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According to inside sources (someone who works for a ISP) (that were posted on Whirlpool), the latest is that the cable could be up and running within the next week.

 

All,

Please be advised that Cable ship ASEAN Explorer is expected to obtained all permits by 9 Oct 15 and will take about a day to reach the repair ground.

Prior to the repair :
· The remaining restorable traffic will be restored. (Tentative date : 9th Oct. 16:00 UTC) 
· The power re-configuration of SMW S3 will be carried out. (Tentative date : 9th Oct. 16:00 UTC)
The schedule is not yet confirmed.

 

 So it could be back before the new ship lines are released. 
If so, I hope the admins can unpin this.

 

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According to inside sources (someone who works for a ISP) (that were posted on Whirlpool), the latest is that the cable could be up and running within the next week.

 

 So it could be back before the new ship lines are released. 

If so, I hope the admins can unpin this.

 

 

yep they said the same thing last time and it still took 1-2 months before it got fixed

as it says "the schedule it not yet confirmed" I'm not expecting it to get fixed until November early December  

Edited by yobbo1972

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Update: 

 Event: 4351219

Service: External Connectivity

Type:  Fault (Minor)

Started: 19 Days Ago

Status: Happening Now

Ending: 3 days 

 

Our network partner has advised that the repair ship is onsite and performing repairs. The current ETR for this fault is 17/10.

source: http://www.iinet.net.au/status/4351219

 Current location (provided by: marinetraffic, source: http://www.marinetraffic.com/en/ais/details/ships/shipid:704662/mmsi:525018271/vessel:ASEAN%20EXPLORER)

5° 43.00' 43" S, 105° 59.22' 45" E

 

So, it's likely to have been fixed within the next 72 hours. So, Australian players will be able to play the new German cruiser line &  Soviet DD lines practically lag free :)

Will update when cable is fixed to advise admins to unpin this thread.

 

 

Edited by 3clips3

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Just saying the same thing. I am in Australia. The ping has gone up a lot from 2 days ago. I can't really play it now. And it dropped twice, which never happened before. Hope it will be fixed

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Update:

 Our network partner has advised that the fault was repaired today but have advised there is a second fault and this is expected to be completed by the 30/10.

 

Further information:

 SMW3 S3 MAs has reviewed the revised POW provided by the cable ship operator.

SMW3 S3 MAs has decided to instruct the vessel to proceed with the repair of 2nd shunt fault after the completion on the repair of 1st fault.

The cable ship will use with the available spares for the repair of the 2nd fault while waiting for the replenishment.

With this decision, SMW3 S3 MAs, hope to achieve improvement on the repair schedule.

Expected commencement of 2nd shunt fault repair: 19 October 2015 (tentative)

Repair completion: 25 October 2015 (tentative)

The repair of the 1st fault was completed today 17 October 2015 at 0130 UTC.

Next 24 hours: Launch ROV for PRIB operation

More updates will be provided when information is available.

 

source:http://forums.whirlpool.net.au/forum-replies.cfm?t=2453648&p=7

 

So the cable is still unlikely to be fixed till the 30th due to them finding a 2nd fault along the cable.

 

Y so silly, fishermen / boaties ? Y u no not anchor on top of telecommunications cables....

 

But seriously, I swear this happens every year, and nothing is done to prevent it from happening again....

 

 

Edited by 3clips3

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Final update:

 Our network partner has repaired the fault. Engineers have changed the routing back to follow the Perth to Singapore route. They are currently monitoring the traffic levels to make sure everything is back to normal levels. 

 

...

 

Reply here to let the forum know if people still are having latency / ping issues. 

 

 

 

Edited by 3clips3

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Well, that "fix" lasted a long time lol.

 

Ping all over the place again, as soon as all the isp's had rerouted, boom lost packets and latency spikes.

The ship has had to turn around a go back to the fault.........resolution date set at 30/10 once again...yay.

 

I hope the two new cable projects secure funding and start soon, they were meant to open this year.....Seamewe3 seems fragile now.

 

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