Jump to content
Sign in to follow this  
You need to play a total of 10 battles to post in this section.

Game error

2 comments in this topic

Recommended Posts

4,163 posts
1,924 battles


What to do if you get an error message before the game launches properly

1. Check to see if you're running the game in Administrator mode - preferably, you should.

2. Delete preferences.xml if it is present in the game folder (if it isn't present, then that's fine), and ensure that paths.xml is routing to the correct folders.

3. Check if all your graphics drivers are up to date.

4. Check to see if your DirectX is up to date. World of Warships specifically requires the use of DirectX 9, so ensure you have it installed and up to date. Link. 

5. Check to see if your Microsoft Visual Studio C++ Redistributable is up to date - this is a common reason for most failures to launch the game.Link.

6. Check to makes sure your system requirements meets or exceeds the minimum requirements listed here.

7. If all the above are done, you can troubleshoot by navigating to your event viewer (Start menu, Event Viewer) and finding out exactly what caused World of Warships to crash.

8. If the problem persists, open up a ticket with Customer Support. Providing more information (such as your dxdiag.exe readout and the reason for crash) allows people of the forums to help you more efficiently.


Share this post

Link to post
Share on other sites
Sign in to follow this