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Heruomia

我的禮品店無法用VISA卡購買?

3 comments in this topic

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Member
1 post
7,704 battles

我昨天買了Aurora組合包跟weekend booster用VISA卡給買,今年要買個達布隆就不給買了,卡是輸入是正確的但它跳這個給我看.

Transaction Failed.
Dear x@xxxxx.com, your transaction cannot be processed. Please try again later.
Please contact Wargaming Customer Service Center for further assistance.

交易失敗。

親愛的xxx ,您的交易無法進行處理。請稍後再試。請與戰爭遊戲客服中心尋求進一步的幫助。到底是怎麼回事?有人跟我一樣嗎?

 

 

 

 

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Member
9 posts
1,246 battles

我與你一樣,現在問題解決了嗎?

我遇到的也是無法使用VISA信用卡購買商品的問題,它同樣會在支付頁面提示“your transaction cannot be processed. Please try again later.
Please contact Wargaming Customer Service Center for further assistance.

並且在此之前我有收到交易成功的郵件訊息。

Pay successful

但是昨天晚間我收到了付款測試失敗的郵件訊息,卡號變成了我不知道的號碼。

Pay failed

Edited by Garfield550

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Moderator
6 posts
1,325 battles

信用卡是第一次網購或者第一次跨國交易嗎?

如果是這樣有可能是銀行判定疑似不正常活動,所以暫時封鎖。

先行聯絡銀行看看,看是否為銀行方面封鎖的。

 

如果再次嘗試後無解,就需要到 Support 寫回報單了。

https://asia.wargaming.net/support/

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