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Ping/packet loss issues after 4.0 update?

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Beta Tester
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322 battles

(to those who are non singaporean residents)

my ping in wot is like 60-80ms

my ping in wows is 400-1000ms (fluctuating A LOT) + epic PACKET LOSS

my friends from sydney and aus is having probs too :v

what happened? o_O

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Beta Tester
320 posts
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View PostAirborne447, on 27 June 2015 - 09:40 PM, said:

Patch: 0.4.0 ---> There is your problem. 

 

Introduced in this patch (A summary)

 

Release Notes 

 

- Additional Lags (+ Packet Loss which is always appreciated..not)

 

- De-synch 

 

- Bots/Blue Liners! 

 

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Beta Tester
753 posts
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Yep Aussie here, can confirm that my ping has gone up. pre 0.4.0 i was 120-180/200 now i'm 280-300.

Edited by Lupis

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Super Tester
2,725 posts

For me, both games (WoWs & WoT) are lagging. Good ping but lagging & teleporting.

Did do pingplotter test, and issue is from WG domains. Gonna wait for the server to optimized.

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Beta Tester
140 posts
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I only started to play yesterday after the patch, and it was raining, 
I thought the lag was caused by it, now I know it's not on my end...

 

and not only ping, also my fps, from 27+- down to 15+-...... :ohmy:

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Beta Tester
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This is soo frustrating... which means the headstart they gave us is just a waste if you cant play properly due to the ping spikes and delay :v

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Member
181 posts
905 battles

whilst I am experiencing the ping and packet loss (Australian, brisbane location) I've not found it entirely game breaking for me. I've had to divert from using torpedos a bit more due to firing at a location that no longer exists when the ship suddenly apepars further ahead of my torpedos lol I spent about 3 games going 'wtf I'm not hitting a thing' yesterday but also put that down to low tier torpedos and left it at that until I looked at my ping and noticed it was different to normal.

 

the headstart they've given us is still effective imo providing you take into account the lag of it all, it certainly isnt stopping me from advancing up tiers or getting decent games I had a 5 kills game in my Wakatake last night which netted my a 1500 base xp match with over 200k in silver for example and that was from torpedo kills so it's still playable just need to be a bit more patient I guess.

 

but to address the topic title, yeah there has been an increase in ping and packet loss, havent myself run a proper trace route to warships domain yet due to having a complete brain fart and not knowing what it actually would be other than worldofwarships-asia

 

 

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Alpha Tester
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212 battles

View PostAirborne447, on 27 June 2015 - 09:40 PM, said:

Patch: 0.4.0 ---> There is your problem. 

Introduced in this patch (A summary)

Release Notes 

- Additional Lags (+ Packet Loss which is always appreciated..not)

- De-synch 

- Bots/Blue Liners! 

It's true though. 

Some people are getting unplayable ping/packet loss.

Some(like Unraveler? forgot the name) suffers from the annoying-as-hell de-synch bug.

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Alpha Tester
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Im from New Zealand, and my ping is a lot worse from what im seeing here.

 

My normal ping for a WG game is 220-240 on an ASIA server, which is playable (alot better than the 320-340 i got on WoT NA when there was no WoT Asia server lol)

 

Here, my ping is at normal, the same, but i get jumps up to 300, 400, 700, 999, and, in some cases, 1100 and 1200, which i didnt think was possible. i would put up screenshots, but you try and press the print screen button, mid battle, while it shows it for barely a second lol

 

Seriously bad stuff here. On the other hand however, i used to get bad FPS drops, 60-70 down to 4-8, which is now making me wonder wheter or not something in the UI was messed up and showed what was actually ping lag, as being FPS drops (unlikely, but anythings possible)

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Beta Tester
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I'm an Aussie, getting 250-300 ping now, on WoT NA I get 200-250, and ships are teleporting. Took my Grem out and accidentally TK'd because an ally teleported. Thought by coming to WOWS Asia I'd have a better time with ping, not worse. Waste of premium time when the game is unplayable.

Edited by WorldConqueror86

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Beta Tester
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yeah the thing is before 4.0 my ping in warships is like 50-80 which is very very far from 400 then fluctuating to 1000ms with 20 packetloss :v

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Senior Moderator
4,798 posts
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From the WoT forums:
 please supply the following (if you haven't already)

 

edit. until otherwise advised use login.worldofwarships.jp as your tracert target.

Internet traffic can be as frustrating as traffic jams.
And since they work in a similar way, referring to one you are familiar with can give you a better understanding.
 

For example...

You need to goto work..

You can goto google maps, and ask for a route plan. and then follow that route provided.

And then occasionally, you get to work late, due to traffic delays.

 

You can contact work, or ring your wife at home, or ring google maps, and yell at those three, but.. all three don't have much to do with your delays.

The issue could be you, so we can ask you some silly questions like, do you have a flat tire... to see if your delays are caused by you, but the likely cause it the route..

 

The issue is best solved, by checking the route you take... by getting the information of where you are.. where you are going, and checking for possible routes between you and where you are going, and then selecting the best route available which has the least delays at the time.

 

The above example, is the same for you using the internet.

We need your IP address (home location) which you can obtain from the internet from sites such as .. http://www.whatismyip.com/

We need your planned route, done by a tracert

We can then forward both of these pieces of information to our ISP specialists. who can then check the route you take from your house to the singapore servers by reading your route. And we can plan a route from the servers to your house (IP).. As this is a return trip and BOTH paths need to be checked not just one. As both paths are not always the same.

 

If there is any delays on the path to or from us,, we can then look for better alternative routes, and swap you to those routes if any better routes exist.

 

The main issues being that we have some players in the most remote places in the world internet wise AUS/NZ  (the countries with the most ISP issues). A lisland in the middle of nowhere.

.. And are surrounded by earthquake zones and fishing trawlers.

 

A diagram showing the AUS/NZ route a bit better is located here.

http://www.scienceme...3/pac-fibre.JPG

 

And then... with the streets / infrastructure within the region being limited. they are prone to holdups, For example, it might not be uncommon for you to be on a 120km/h freeway, but then get stuck behind a truck that's doing 70km's which slows you down and holds you up.

 

If the best route was planned for you at 12pm today, it doesn't mean that route wont have any holdups tomorrow, or even at 5pm later today.

The same if you planned a route from your house to work, which was clear, but then run into a traffic jam causes by a truck 5 hours later when you goto work.

 

So in short..

If you provide support a tracert, + your IP, preferably taken when you are having issues. (as its a bit hard avoiding traffic jams when the roads are all clear)
They will copy paste that to our ISP team who can check your route from you to us, and from us to you..... And check all other possible routes permitted by your ISP.
If there is a better route available that has less delays than the route you are currently taking, we can alter the route. If there is no better alternative routes available, then no other route can be chosen.

 

 

Instructions for tracert's

 

Tracert info

How to do a tracert differs for each operating system.

Please google how to do a tracert if you wish assistance there, or try this website.

http://www.wikihow.com/Traceroute

Tracert to

login.worldoftanks.asia

or login.worldoftanks-sea.com (same place)


Your IP
Grab your IP from any of the ip sites like http://www.whatismyip.com/

Submissions

Copy paste our tracert text, include your IP, and send through to support.
 

If you are on the best route from you to Singapore, then that will remain unaltered.

If you are on the best route from you to Singapore that your ISP allows, then that will remain unaltered.

If there is any better routes for lag and or ping, the better route will be chosen for you.

 

If there is any lag issues on cabling from you to Singapore, sometimes our ISP specialists will/can reroute you via USA, which will increase your ping, but bypass the packet-loss/lag.

 

There is lots of options for avoiding internet traffic.
All are best resolved by providing the tracert information requested above.

 

sigproducer.png

 

14w7n0l.png

Feel free to like my Wargaming Facebook Page 

WGTanitha

 

 

Edited by dead_man_walking

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Moderator
4,163 posts
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Pinged login.worldofwarships.jp 20 times, all fell within 5-8ms, 0% packet loss. Tracert twice, neither had any above 10ms.

 

Still facing increased latency in matches,and just had two matches with an average of 900-1000ms, lag indicator not lit up.

Edited by Syanda

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Beta Tester
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537 battles

Australian resident here:

 

Pre 0.4 I was getting almost exactly 150ms, now its averaging around 200-250ms. Not really bad to be honest, but noticeably worse in a statistical sense.

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Beta Tester
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Australian resident here:

 

Pre 0.4 I was getting almost exactly 150ms, now its averaging around 200-250ms. Not really bad to be honest, but noticeably worse in a statistical sense.

 

i had that but it was 120-180ms now it's 280+

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Beta Tester
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Im at 100ish MS in World of tanks, 250ish in World of warships, id complain about it but ive been playing online games since 250ms was "OMG SO FAST INTERWEBS" so i don't really mind it. lead your shots more is my only advice.

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Beta Tester
18 posts
2,520 battles

Similar issues, the game feels okay, I'm not getting the warping that I got on the NA server (the mountains and islands would stutter, as would my own ship) but my ping has gone from mid 100s to high 200s. I'm in Adelaide, Australia.

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Beta Tester
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Any chance of a premium time pause dead_man_walking? Since I won't be playing while performance is like this, it's an exercise in frustration trying to hit anything when ships teleport.

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Senior Moderator
4,798 posts
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Any chance of a premium time pause dead_man_walking? Since I won't be playing while performance is like this, it's an exercise in frustration trying to hit anything when ships teleport.

 

highly doubt it - you could try support but I've never heard of them pausing premium time before.

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Beta Tester
320 posts
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dead_man_walking

 

should we start submitting our tracert result? If so, where to?

 

 

Submissions

Copy paste our tracert text, include your IP, and send through to support.

 

 

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