2 [ANZAF] TheBijik Member 4 posts 2,369 battles Report post #1 Posted May 4, 2022 I have mistaken my purchase with coal, some steel, and my coupon (25% discount). I intend to buy T10 Cruiser Yoshino with it. But because of my clumsiness, overly eager to buy, I mistook Yoshino for Moskva. Too fast at clicking makes me press Moskva instead. With this message I hope, I could get a refund of my purchase (Coal, Steel, and My 25% steel and coal Coupon). So that I may buy T10 Cruiser Yoshino. Also, I haven't played any battle whether it's training or a real battle using Moskva. I attach the proof that I haven't played with Moskva since the (mistake) purchase. Share this post Link to post Share on other sites
1,230 [LBAS] IJN_Katori Member 4,124 posts 22,034 battles Report post #2 Posted May 4, 2022 Just now, TheBijik said: I have mistaken my purchase with coal, some steel, and my coupon (25% discount). I intend to buy T10 Cruiser Yoshino with it. But because of my clumsiness, overly eager to buy, I mistook Yoshino for Moskva. Too fast at clicking makes me press Moskva instead. With this message I hope, I could get a refund of my purchase (Coal, Steel, and My 25% steel and coal Coupon). So that I may buy T10 Cruiser Yoshino. Also, I haven't played any battle whether it's training or a real battle using Moskva. I attach the proof that I haven't played with Moskva since the (mistake) purchase. Player Support will be your friend. Share this post Link to post Share on other sites
2 [ANZAF] TheBijik Member 4 posts 2,369 battles Report post #3 Posted May 4, 2022 been waiting for 6 hour... guess more waiting Share this post Link to post Share on other sites
530 [KAMI] Verytis Member 845 posts 10,880 battles Report post #4 Posted May 4, 2022 16 minutes ago, TheBijik said: been waiting for 6 hour... guess more waiting Also best to not touch the ship until you get a response, they might reject you on grounds of having used it already. Share this post Link to post Share on other sites
2 [ANZAF] TheBijik Member 4 posts 2,369 battles Report post #5 Posted May 5, 2022 thankfully I didn't play it since the purchase. Also, does anyone know when will my ticket get notice? Share this post Link to post Share on other sites
5,165 [CLAY] Max_Battle Beta Tester 6,508 posts 38,871 battles Report post #6 Posted May 5, 2022 1 hour ago, TheBijik said: thankfully I didn't play it since the purchase. Also, does anyone know when will my ticket get notice? I have had tickets replied to almost instantly, some within days and others went unanswered until I cancelled them. There is no way to know what their current workload/staff levels are like. You have no choice but to be patient. Share this post Link to post Share on other sites
2 [ANZAF] TheBijik Member 4 posts 2,369 battles Report post #7 Posted May 6, 2022 got my refund yesterday 2 Share this post Link to post Share on other sites
5,165 [CLAY] Max_Battle Beta Tester 6,508 posts 38,871 battles Report post #8 Posted May 8, 2022 On 5/6/2022 at 2:23 PM, TheBijik said: got my refund yesterday Nice. Share this post Link to post Share on other sites
