Ship stuck "in battle", unable to play other ships or battle types

[Jonas_JOJO]

On Dec 19,  I entered a game with my Napoli. When the battle is still loading on the queue page, my computer crashed. Then when I logged into the game, I am unable to go back to the battle, and the ship continued displayed as "in battle". It's Dec 23, this issue still exists and I am unable to play the game. I've already contacted Wargaming Support, but it's been four days, they said they are working on a solution but nothing comes further. Could anyone help me with this, Please! 

[S4pp3R]

28 minutes ago, jonas_duyuwu said:

On Dec 19,  I entered a game with my Napoli. When the battle is still loading on the queue page, my computer crashed. Then when I logged into the game, I am unable to go back to the battle, and the ship continued displayed as "in battle". It's Dec 23, this issue still exists and I am unable to play the game. I've already contacted Wargaming Support, but it's been four days, they said they are working on a solution but nothing comes further. Could anyone help me with this, Please! 

That's a major issue... And by the sounds of things, on the server side. 

Simply put, I don't know.

The standard process that you can do:

1. Run a WGCheck.

2. Google how to delete WoWS cache, do that.

3. Run in Safe Mode.

4. Reinstall.

Then try running the game after each stage to see if you still have the issue.

An alternative thing you can so is if the game is installed on a different computer, test it on that first.

If your account has the same issue on a separate machine, that confirms its on WGs servers and you don't need to go through the above steps.

Sorry I can't be of more help mate.

[Jonas_JOJO]

24 分鐘前，S4pp3R 說：

That's a major issue... And by the sounds of things, on the server side. 

Simply put, I don't know.

The standard process that you can do:

1. Run a WGCheck.

2. Google how to delete WoWS cache, do that.

3. Run in Safe Mode.

4. Reinstall.

Then try running the game after each stage to see if you still have the issue.

An alternative thing you can so is if the game is installed on a different computer, test it on that first.

If your account has the same issue on a separate machine, that confirms its on WGs servers and you don't need to go through the above steps.

Sorry I can't be of more help mate.

Thank you, bro. Really appreciate your help. I've tried to run the game on another computer, but the issue still exists. I hope WG can fix this as soon as possible. Thank you, mate. Merry Christmas.

[S0und_Theif]

Have the same issue, but also a little different.

If you access the armory and the armory takes very long to load, he game will crash and will freeze the PC.
Have to hard reboot the PC.
Occured 4 times already.

Also, lately, the game seems to load slower. Not always but most days. Some days are smooth and loads as usual.
Matchmaker takes an extra 30 seconds longer.
Game has started or almost starting, but I am still at the loading screen.
After the game, port loads slower.
In my experience: London port loads for 15 seconds instead of the usual 4 seconds.
                                Ocean port loads for 5 seconds instead of the usual less than 1 seconds.

All this only happened at 0.10.11.

 

Have contacted tech support.
So far, no solutions. 😞
 

[Sambo_Cigars]

14 hours ago, jonas_duyuwu said:

On Dec 19,  I entered a game with my Napoli. When the battle is still loading on the queue page, my computer crashed. Then when I logged into the game, I am unable to go back to the battle, and the ship continued displayed as "in battle". It's Dec 23, this issue still exists and I am unable to play the game. I've already contacted Wargaming Support, but it's been four days, they said they are working on a solution but nothing comes further. Could anyone help me with this, Please! 

I am sure that folks from WG are watching this forum: please help solve this players problem. WG's player support has clearly failed this player. 

[Sambo_Cigars]

2 hours ago, S0und_Theif said:

Also, lately, the game seems to load slower. Not always but most days. Some days are smooth and loads as usual.
Matchmaker takes an extra 30 seconds longer.
Game has started or almost starting, but I am still at the loading screen.
After the game, port loads slower.
In my experience: London port loads for 15 seconds instead of the usual 4 seconds.
Ocean port loads for 5 seconds instead of the usual less than 1 seconds.

All this only happened at 0.10.11.

Have contacted tech support.
So far, no solutions. 😞
 

I experience the same issues. I thought it was maybe because of my computer being inadequate or the internet speed too slow but it turns out that others have the exact same problem. WG's programmers need to look at this.

[Thyaliad]

20 hours ago, S0und_Theif said:

Have the same issue, but also a little different.

If you access the armory and the armory takes very long to load, he game will crash and will freeze the PC.
Have to hard reboot the PC.
Occured 4 times already.

Also, lately, the game seems to load slower. Not always but most days. Some days are smooth and loads as usual.
Matchmaker takes an extra 30 seconds longer.
Game has started or almost starting, but I am still at the loading screen.
After the game, port loads slower.
In my experience: London port loads for 15 seconds instead of the usual 4 seconds.
                                Ocean port loads for 5 seconds instead of the usual less than 1 seconds.

All this only happened at 0.10.11.

 

Have contacted tech support.
So far, no solutions. 😞
 

I have been experiencing similar loading issues as well.

I will still be stuck in the loading screen 15-30 seconds after the match has started, whereas previously I had no problems and could always load in early. I thought that perhaps all those graphics updates were finally catching up to what my PC can do (it is a 5-year-old rig). But it looks like others have the same problem.

[EnochIsHere]

Same here, previously would load in at least 20 seconds before the countdown expires. Now entering the game 10-40 seconds late 

[S0und_Theif]

On 12/25/2021 at 2:21 PM, Thyaliad said:

I have been experiencing similar loading issues as well.

I will still be stuck in the loading screen 15-30 seconds after the match has started, whereas previously I had no problems and could always load in early. I thought that perhaps all those graphics updates were finally catching up to what my PC can do (it is a 5-year-old rig). But it looks like others have the same problem.

I too have the same thinking / theory. Though I doubt its your machine.

Even setting the graphics down to a lower or lowest settings, the lag still happens.

 

I am also thinking / theorizing that WG changed something in the game.

Some code or update that WG did not disclose on their updates change log and changed how the game behaves. In this case, how the game loads.

 

Edit:

Setting the graphics to low or very low settings and restart the game mitigates the lag.

The game needs to be resetted in order to mitigate the lag slow / loading time.

[Grygus_Triss]

19 hours ago, Thyaliad said:

I have been experiencing similar loading issues as well.

I will still be stuck in the loading screen 15-30 seconds after the match has started, whereas previously I had no problems and could always load in early. I thought that perhaps all those graphics updates were finally catching up to what my PC can do (it is a 5-year-old rig). But it looks like others have the same problem.

Same thing has been happening to me.

[S0und_Theif]

On 12/24/2021 at 6:13 PM, S0und_Theif said:

Also, lately, the game seems to load slower. Not always but most days. Some days are smooth and loads as usual.
Matchmaker takes an extra 30 seconds longer.
Game has started or almost starting, but I am still at the loading screen.
After the game, port loads slower.
In my experience: London port loads for 15 seconds instead of the usual 4 seconds.
                                Ocean port loads for 5 seconds instead of the usual less than 1 seconds.

 

All this only happened at 0.10.11.

I have found a "sort of" work around on this issue.

Took me 4 days of trial and error to mitigate the issue.

What I did:

• Settings
• Graphics
  • Sea Rendering Quality - Very Low
  • Reflections - Off
  • Shadow Quality - Off
  • Foliage Quality - Off
  • Post Processing - Off
  • Dynamic Lighting - Off
• Everything else is in very high settings.

No more slow loading time on port and loading screen (loading screen before the game starts)

Matchmaker is still taking an extra 30 seconds. Probably matchmaker issue. Trying to look for players beyond it's intended / allotted time.

 

 

My GPU is a 1070. Strong enough for high or very high graphics settings.

But the recent update (0.10.11), the graphics update is either:

• Was poorly coded and it's eating more memory
• Memory leak (happened in the past)

[Don72]

On 12/24/2021 at 8:13 PM, S0und_Theif said:

Also, lately, the game seems to load slower.

I've noticed this recently too. Takes at least twice as long to load up the game for me. Luckily it hasn't crashed however.

[Majmac]

18 hours ago, S0und_Theif said:

My GPU is a 1070. Strong enough for high or very high graphics settings.

Are your graphic card drivers up to date? Some chatter about updated NVida drivers making a positive difference. 

[S0und_Theif]

3 hours ago, Majmac said:

Are your graphic card drivers up to date? Some chatter about updated NVida drivers making a positive difference. 

No, I did not.

The last time I updated my driver on my own, Windows gave me BSOD.

Also, what works in WoWs, may not necessarily work for other games. I'm a bit hesitant.

I'm gonna wait for the stable release in Windows update. Or if there are players out there who has good experience with the same GPU model and driver.

 

 

nVidia drivers tend to hit or miss. 50 - 50 chance that you will get BSOD.

At least, for 10 series cards.

Not sure about other cards.

[Don72]

6 minutes ago, S0und_Theif said:

nVidia drivers tend to hit or miss. 50 - 50 chance that you will get BSOD.

At least, for 10 series cards.

1080Ti here. Never had any issues at all.

[S0und_Theif]

Just now, Don72 said:

1080Ti here. Never had any issues at all.

You're lucky.

What's your currnt version?

[Don72]

6 minutes ago, S0und_Theif said:

What's your currnt version?

Updated yesterday, so whatever the latest version is.

[S0und_Theif]

8 minutes ago, Don72 said:

Updated yesterday, so whatever the latest version is.

Ah, that would be:

497.29 - Released on December 12.

 

Are you still getting the long loading time?

Lemme know if the driver update fixes the issue. Thanks in advance.

 

Anyome who has 1070 and has latest driver installed or which stable driver is installed, please let me know.

Don't want to repeat BSOD.

[RenamedUser_2003248997]

There's some comments on the NA forum ref updating graphics drivers to eliminate reported slow loading times.

I haven't had an issue myself, haven't tried.

[Don72]

15 hours ago, S0und_Theif said:

Are you still getting the long loading time?

It's not as quick as it was a few months ago, but it is quicker than last week.

[S0und_Theif]

7 hours ago, Don72 said:

It's not as quick as it was a few months ago, but it is quicker than last week.

I see. Thanks for the info.

 

Updating the driver helps, but in the end, it is WG side that has the issue and not the players.

WG is taking the "my way or the high way" too far.

 

Poorly coded eye candy upgrade or memry leak.

[S0und_Theif]

12 hours ago, Ho_Chi_Minge said:

There's some comments on the NA forum ref updating graphics drivers to eliminate reported slow loading times.

I haven't had an issue myself, haven't tried.

It means that either the graphics settings on your end is set to low, or you're driver is up to date, or you're GPU is better than some players.

 

Seeing that only a few players seem to get this issue and not everyone, it's definitely WG side and not player side.

[RenamedUser_2003248997]

24 minutes ago, S0und_Theif said:

It means that either the graphics settings on your end is set to low, or you're driver is up to date, or you're GPU is better than some players.

 

Seeing that only a few players seem to get this issue and not everyone, it's definitely WG side and not player side.

Max graphics mate, I'm running a mid-high range gpu

[S0und_Theif]

7 minutes ago, Ho_Chi_Minge said:

Max graphics mate, I'm running a mid-high range gpu

Ah!

 

With additional information like this, it seems more and more like it's WG side issue and not player side.

Thanks for the additional info.