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DDayCobra

And So I Applied...

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I was browsing at the job openings in WG, and initially I thought of applying for Marketing, but saw that I might not qualify for it (should have tried for that anyway). Saw that there's an opening for a Support Specialist, so I thought why not. I do have experience in customer service and as well I had been Game Sage (assistant to the Game Master) at Aeria Games back in the day (maybe there's an opening for a GM in WG?). So yeah whatever...

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11 hours ago, Thyaliad said:

Good luck! :Smile_medal:

Thanks. Hopefully I do get in and make a difference...

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2 minutes ago, DDayCobra said:

Thanks. Hopefully I do get in and make a difference...

I hope you ain't eventually joining them into PR disasters... After all how you respond to a customer support ticket on behalf of WG would directly represent the company, and somehow I believe the CS are taught to respond to support tickets in a certain manner.

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2 hours ago, PbKavarovsky said:

I hope you ain't eventually joining them into PR disasters... After all how you respond to a customer support ticket on behalf of WG would directly represent the company, and somehow I believe the CS are taught to respond to support tickets in a certain manner.

It's rare for those in customer service to be directly be blamed by players/customers for whatever decisions management makes, though it can't be helped that customers will vent their ire on customer service. Yes having experience in customer service, you are taught to respond in a certain way and even have parameters on what to actually say.

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1 hour ago, DDayCobra said:

It's rare for those in customer service to be directly be blamed by players/customers for whatever decisions management makes, though it can't be helped that customers will vent their ire on customer service. Yes having experience in customer service, you are taught to respond in a certain way and even have parameters on what to actually say.

I'm not saying they are gonna blame you, but what you say represents the company because you respond in the way you are taught to. I was saying this because you sounded hopeful to make a difference...

Sorry to kill your buzz (if I did), I do appreciate anyone giving their efforts trying to make a difference (like I do, being ambitious to make changes being an ST).

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On 7/21/2021 at 2:12 PM, PbKavarovsky said:

I'm not saying they are gonna blame you, but what you say represents the company because you respond in the way you are taught to. I was saying this because you sounded hopeful to make a difference...

Sorry to kill your buzz (if I did), I do appreciate anyone giving their efforts trying to make a difference (like I do, being ambitious to make changes being an ST).

Well, actually I was thinking more of applying for a higher position, but thought my credentials wouldn't meet the standards for those positions. That's why I said I hope to somehow make a difference. As it is though I took a safer route and applied for a bit lower post. Anyway, still waiting to hear from them, if ever.

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Well, sad thing is that it looks like my application didn't go through. It's like auditioning: more times you'll get a rejection. Could be for any reason, but of course they're not going to exactly tell...

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