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detonate_me_daddy

Accidently recharged into a locked (transferred) account. CS ticket was ignored?

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Member
656 posts
7,432 battles

Per title. Accidently bought some fun n engaging TM crates while logged into the asia portal, however my WoWs asia account is locked since I transferred to NA. its been 4 days and support have given me any sort of reply. Is it just WG's CS being overwhelmed with tickets or is my request being ignored since my account is locked? Would really appreciate if a mod can look into the status of my ticket and tell me if its just not processed yet or its being actively ignored due to my account status.

Ticket ID: 128260985.

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[O7]
Beta Tester
8 posts
2,162 battles

I think the support portal is definitely understaffed rn, haven't even gotten a proper reply to my refund request back from the Santa crate controversy. They're probably struggling to clear those first in any case, might take a while till they get to yours...

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