19 [OPERA] Cheshire_NyaMaid Member 13 posts 9,265 battles Report post #1 Posted December 6, 2020 "I want to draw your attention that the items from the containers drop out randomly, and we have no influence on the crates. " Their customer service did say that more than once when I asked for a refund. 1 Share this post Link to post Share on other sites
128 [AN-DO] sfcgx3 Member 347 posts 7,036 battles Report post #2 Posted December 6, 2020 Randomly out of a list. Factually correct. 1 Share this post Link to post Share on other sites
225 [TWR] Metal_illness Alpha Tester 1,596 posts 5,572 battles Report post #3 Posted December 6, 2020 Did you point to the GLOBAL WORLDWIDE data collected?. the data that transcends borders, regions, languages, servers?. I just wonder if Russian servers got the same, because they would be burning stuff down!. A russian player only spends an average of $23 AUD a year on WG, so to buy an xmas box would be a huge privilege. Share this post Link to post Share on other sites
141 [TF44] Lowyat Member 487 posts 21,221 battles Report post #4 Posted December 6, 2020 just report to your local consumer tribunal. don't waste your time with refund attempts. Share this post Link to post Share on other sites
225 [TWR] Metal_illness Alpha Tester 1,596 posts 5,572 battles Report post #5 Posted December 6, 2020 Just went thru russian forums, they are all pulling the same "lucky" ships out, in same patterns and repeats, yet still in process of debating if its rigged...LOL. 1 Share this post Link to post Share on other sites