The Zoup Professional way of speaking.

[LawrenceXVIII]

 

[Manacetamol]

not enough

prefer Flambass Flamuu reaction, much much much more terrify

[Skarhabek]

I will make a game called world of Puerto Rico....

 

Who need Puerto Rico if Slava and Smolensk exist

[Thyaliad]

0/10 not enough outrage. 

As someone who took one look at the Xmas directives and noped the heck out of there, I am just going to enjoy my popcorn. 

[Panavius]

I did appreciate Zoup's more sanguine take on the Dockyard mess..

 

[Mechfori]

Well let's see the positive side of it ; might be less play time is good, its quality time this time of the year I can spend with friends and family instead. Or even my cat ..

[HobartAWD]

I agree with Zoup up to a point. The massive issues surrounding the Puerto Rico are symptomatic of WG's problems on a whole. Every time there is a drama it revolves around not giving out important required information and/or treating the player base with extremely little respect.

Yes there are much more important things to fix in the game than one extremely hard to obtain pixel bote. However unless things change fundamentally these negative symptoms will always be present.

[Thyaliad]

1 hour ago, HobartAWD said:

I agree with Zoup up to a point. The massive issues surrounding the Puerto Rico are symptomatic of WG's problems on a whole. Every time there is a drama it revolves around not giving out important required information and/or treating the player base with extremely little respect. 

Same here. I agree with Zoup that the hate is overblown - imo the only people who have any real reason to be angry are those that bought a doubloon booster or 2 thinking it was going to be any easy grind. You need at least 2 doubloon boosters and even then it is going to be a long and hard grind.

But it is important to realise how things have come up to this point. WG has treating its playerbase with very little respect over the past year while its money-grabbing antics have been becoming more and more prevalent. While wanting to quit the game over the Puerto Rico is indeed a very strange hill to die on, for many it is simply the straw that broke the camel's back.

[TD1]

16 hours ago, Thyaliad said:

Same here. I agree with Zoup that the hate is overblown - imo the only people who have any real reason to be angry are those that bought a doubloon booster or 2 thinking it was going to be any easy grind. You need at least 2 doubloon boosters and even then it is going to be a long and hard grind.

But it is important to realise how things have come up to this point. WG has treating its playerbase with very little respect over the past year while its money-grabbing antics have been becoming more and more prevalent. While wanting to quit the game over the Puerto Rico is indeed a very strange hill to die on, for many it is simply the straw that broke the camel's back.

I'm speculating, of course, but what you said is a very common problem for large companies (WG, while not as large as something like EA or Activision, certainly qualifies). Partially because their size makes communications in the company and with customers a huge pain in the posterior, and partially because they can get away with it (yay, economics and business class in high school, and a university major that revolves around companies!) due to their sales volume, even if their rep is poor. 

What's worse is that these people who haven't realized it well might as well do the hard way when they reach the end of the patch's life cycle and realize that PR is indeed an impossible grind. Even with the expensive boosters I bought. That is when 

As for me, I have purchases planned in the future that I plan on buying anyway (Odin being one of them, but it depends on price), so PR won't affect my spending habits (then again, I also have a wide variety of stuff I spend money on, and what WG offered this Christmas has persuaded me to give it a miss this Christmas). I'm just here to knock off snowflakes and get the coal and steel. A reason I haven't quit yet is because my back is made of vibranium

 

I also dunno, but Zoup's tendency to not be as outraged as the general community would be earns him a lot of hatred. I guess people just don't like someone acting calm in a crisis?

[Reinhard_of_Avercland]

21 minutes ago, TD1 said:

Partially because their size makes communications in the company and with customers a huge pain in the posterior, and partially because they can get away with it

I disagree with that bit. WG's communication with the playerbase is already well-established on Youtube, Reddit, Discord, Facebook, etc. + CC's help. WG's main mistake is how they initially advertised the ship by claiming it is free for everyone.

 

26 minutes ago, TD1 said:

I also dunno, but Zoup's tendency to not be as outraged as the general community would be earns him a lot of hatred. I guess people just don't like someone acting calm in a crisis?

Well he always plays the middle ground in the heated situations which is good and bad for him. Aeroon's response to this shipstorm is also quite calm although he still delivers some sarcastic remarks.

[dejiko_nyo]

Unfortunately, the CCs now need to chose their positions as to where they stand: "The moral high ground" or "The financial low ground". All the while locked in a lightsaber standoff on a volcanic planet with a river of lava in the background. 

The issue now is that wg has lied/misrepresented things to the community in the past and the community seems too naïve and ready to forgive their big mistakes. 

[AxEyBoI]

Best way to look at this is to play just like you normally do and enjoy your holidays, spend time with family, get gifts for everyone and last but not least BUY yourself something besides a pixel boat. None of us here was meant to acquire this ships so who cares, its not for us, no need to be up in arms. This is just a game. Im about to book my 2wks holiday overseas.

[dejiko_nyo]

22 minutes ago, AxEyBoI said:

Best way to look at this is to play just like you normally do and enjoy your holidays, spend time with family, get gifts for everyone and last but not least BUY yourself something besides a pixel boat. None of us here was meant to acquire this ships so who cares, its not for us, no need to be up in arms. This is just a game. Im about to book my 2wks holiday overseas.

Animedakimakurapillow have been trying to get me to buy one as my last purchase was years ago.... Should I or not... >_>

Also, I "donated" a considerable sum larger than the value of this stupid pixel ship to my second favourite charity (#1 being me). 

[TD1]

3 hours ago, dejiko_nyo said:

Unfortunately, the CCs now need to chose their positions as to where they stand: "The moral high ground" or "The financial low ground". All the while locked in a lightsaber standoff on a volcanic planet with a river of lava in the background. 

The issue now is that wg has lied/misrepresented things to the community in the past and the community seems too naïve and ready to forgive their big mistakes. 

I was gonna disagree but then I got bamboozled on which stance to take. On one hand, this is enough of an issue that CCs must speak out about it. On the other hand, I do not condone sacrificing objectivity and "taking the middle road", no matter what the circumstance is.

 

The more I think of it, I become more convinced that this is a marketing F-up. It wouldn't be so much blown over if it was advertised that PR is only intended for extremely dedicated, whale-class captains FROM THE START. Unfortunately, Marketing didn't do that and did the exact opposite, leading to misled people.

If we want to talk about WG not selling T9/T10s in the shop, or the whole "no subs" thing, I always take note the context under which they said these things, and that things change. This is also why I don't really like making promises, especially if circumstance changing meant that fulfilling the promise as original is feasibly impossible. I still think WG shouldn't have said that, but I think it's way overblown.

 

As for "naive and readily forgiving", I don't think that's the case- not from the people who still haven't forgotten the CV rework (admitteddly, I am in favor of it, it's just a bit sloppily executed), or NTC (I don't really care much for this one, mainly because my wide variety of lines/ships/nations played means I don't have a single T10 when most people already have like 5. The rewards aren't very impressive either, IMO). I haven't forgotten them, but I don't really care much in the first place about those so I guess my opinion shouldn't matter.

3 hours ago, Sir_Feather said:

I disagree with that bit. WG's communication with the playerbase is already well-established on Youtube, Reddit, Discord, Facebook, etc. + CC's help. WG's main mistake is how they initially advertised the ship by claiming it is free for everyone.

 

Well he always plays the middle ground in the heated situations which is good and bad for him. Aeroon's response to this shipstorm is also quite calm although he still delivers some sarcastic remarks.

It's bad for him because of a general love for outrage in this community, I think. I've seen Zoup lose some subscribers because of that.

Like I said above, this is more of a marketing mess-up than anything else.

[dejiko_nyo]

1 hour ago, TD1 said:

As for "naive and readily forgiving", I don't think that's the case-

There are those of us that are "DO NOT FORGET THE ALAMO", and try to fight back and highlight the issues but remember the vast silent majority in the equation that stymies our efforts. Those are the ones that need proselyting to. This year, 3 cockups. (1. Halfbaked CV, 2. That Rubbish Bin, 3. PR Natural Disaster)

Can anyone else remember in the previous years where wows had this many screwups in 1 year?

[Thyaliad]

5 hours ago, TD1 said:

I'm speculating, of course, but what you said is a very common problem for large companies (WG, while not as large as something like EA or Activision, certainly qualifies). Partially because their size makes communications in the company and with customers a huge pain in the posterior, and partially because they can get away with it (yay, economics and business class in high school, and a university major that revolves around companies!) due to their sales volume, even if their rep is poor. 

Yep. A major pitfall in communication is assuming that the other party knows everything you know. So while WG has their own spreadsheets and therefore can plan how to obtain the Puerto Rico, most other players won't have that information and thus get suckered into spending money to boost a grind they cannot complete.

Whether WG is actually counting on this to happen to exploit more players, nobody will know except WG themselves. But WG could definitely have gone a lot further in explaining how the Puerto Rico event works. If WG had been upfront in explaining that PR would be practically impossible to get without spending money, the outrage would have been nowhere as high.

5 hours ago, TD1 said:

I also dunno, but Zoup's tendency to not be as outraged as the general community would be earns him a lot of hatred. I guess people just don't like someone acting calm in a crisis?

It is as you said. Afaik, the general WoWs community doesn't think very highly of him because he tends not to be outraged as much (and also he is not a unicum like other prominent CCs excluding Jingles). This has led to plenty of players calling him a WG shill despite him being very critical of WG at times. Some people just like to be angry, want others to tell them they are right to be angry, and tell others they are not angry enough. It is hilarious that some of the comments in that video are basically angry people angry that Zoup is not being angry enough.