Premium Time Missing

[charcoal44]

I have not played the game in about 2 months, and prior to that noticed that my premium time was the same as my world of tanks premium time in terms of days.

I logged in today and noticed my premium time was listed as 208 days, I then checked my premium time in world of tanks, and it's 485 days.

Can someone explain what has happened?

Thanks awfully.

[Gummiheng]

Did you bought WoT premium account instead of normal premium account?

[GOMBEE8626]

Hello captain, first of all we need to verify what item you exactly purchased. Therefore, I know it's a little bit troublesome but could you please send a ticket to our player support team?

They will immediately and gladly help you out 🙂 Thank you for your cooperation in advance.

[charcoal44]

2 hours ago, GOMBEE8626 said:

Hello captain, first of all we need to verify what item you exactly purchased. Therefore, I know it's a little bit troublesome but could you please send a ticket to our player support team?

They will immediately and gladly help you out 🙂 Thank you for your cooperation in advance.

Thanks, and wilco.

[charcoal44]

3 hours ago, Gummilicious said:

Did you bought WoT premium account instead of normal premium account?

Not sure, what's the difference?

[S0und_Theif]

@charcoal44
Wargaming (WG) Premium gives both World of Tanks and World of Warships Premium account time. You get + 50% XP on all your tanks and ships.

World of Tanks (WOT) Premium gives Premium account time to World of Tanks only. You get + 65% XP on all your tanks.
World of Warships (WOWS) Premium gives Premium account time to World of Warships only. You get + 65% XP on all your ships.

 

You may have purchased your premium time in World of Tanks website and they don't have the WG premium.
Compared to World of Warships website, you can choose which premium time you want to purchase. (Good Job on this WOWS team)

 

WOT Website (WOT Premium)

WOWS Website (WOWS Premium)

WOWS Website (WOWS and WG Premium)

As @GOMBEE8626 adviced, you can try asking customer service if they can change your purchase from WOT Premium time, to WG premium time.

To me, It's just an honest mistake when purchasing an item.

[charcoal44]

Cheers matey,  I honestly never new that. 😲

[S0und_Theif]

You're welcome Cheers