108 Mr_Good_Citizen Member 187 posts 2,157 battles Report post #1 Posted August 10, 2019 As title says. Type in correct name and password, hit 'log in', then it returns me to the portal and I'm not logged in. I am able to log in to the WoT website, the forums etc....it's only the Wows website that I'm having trouble with. Any help would be appreciated. Share this post Link to post Share on other sites
234 [WWS] notyourfather Member 352 posts 4,512 battles Report post #2 Posted August 10, 2019 33 minutes ago, Mr_Good_Citizen said: As title says. Type in correct name and password, hit 'log in', then it returns me to the portal and I'm not logged in. I am able to log in to the WoT website, the forums etc....it's only the Wows website that I'm having trouble with. Any help would be appreciated. Clear browser cache & cookies. Share this post Link to post Share on other sites
108 Mr_Good_Citizen Member 187 posts 2,157 battles Report post #3 Posted August 10, 2019 6 minutes ago, notyourfather said: Clear browser cache & cookies. Tried it, but no success. Thanks anyway. Share this post Link to post Share on other sites
234 [WWS] notyourfather Member 352 posts 4,512 battles Report post #4 Posted August 10, 2019 2 minutes ago, Mr_Good_Citizen said: Tried it, but no success. Thanks anyway. Tried logging in on incognito mode? 1 Share this post Link to post Share on other sites
108 Mr_Good_Citizen Member 187 posts 2,157 battles Report post #5 Posted August 10, 2019 12 minutes ago, notyourfather said: Tried logging in on incognito mode? That did it Thanks heaps. Share this post Link to post Share on other sites
234 [WWS] notyourfather Member 352 posts 4,512 battles Report post #6 Posted August 10, 2019 Just now, Mr_Good_Citizen said: That did it Thanks heaps. Hmm so browser cache & cookies seems to be the culprit. If you're using Chrome try clearing the cookies manually. Click the "padlock" icon right next to the website's address @ the address bar. Click "Cookies" and remove all entries. Then refresh. 2 Share this post Link to post Share on other sites
295 GOMBEE8626 Administrator 373 posts Report post #7 Posted August 13, 2019 Thank you @notyourfather (Omg the correspondence between your profile photo and IGN...) for the perfect guide while I was off! Share this post Link to post Share on other sites