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UnclesHappy

MacBook Pro Retina 15" 2018 i9 Alway Freezing

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Hello. 
 

I have a very good experience with World of warships. I and my wife love to play together.

I just brought New MacBook Pro Retina 15" i9 Ram 32 GB Redeon 560x 

It should be enough for play WOW But it alway freezing before match start.

I try 20 times to restart .... reinstall but not better.

So anyone can help me pass this problem, my wife will kill me if she know that my expensive macbook cannot play WOW with her.

Please help me.

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[HMASW]
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On 11/08/2018 at 11:02 PM, UnclesHappy said:

Hello. 
 

I have a very good experience with World of warships. I and my wife love to play together.

I just brought New MacBook Pro Retina 15" i9 Ram 32 GB Redeon 560x 

It should be enough for play WOW But it alway freezing before match start.

I try 20 times to restart .... reinstall but not better.

So anyone can help me pass this problem, my wife will kill me if she know that my expensive macbook cannot play WOW with her.

Please help me.

Send a message to support, on the wargaming website, with the above information, I don't know much about apple computers, other than they use a sort of wrapper (?) Program to help it load...

Ordrazz

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Hello commanders, we are sorry for hearing your situation 😥

As one of our players already suggested, could you please send a ticket to our Player support team?

They might be able to help you to enjoy WoWS in much more comfortable environment.

Once again, please accept our apology for the inconvenience!

 

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I was having this problem and I just closed down WoWs then searched for it with finder. 

Then right click on it and select 'get info'. 

Then select the option 'open in low resolution'

That worked for me. 

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[PRCBW]
[PRCBW]
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You play in macOS or Windows? I recommend you to install Windows with the BootCamp of macOS and play WOWS in Windows.

I am using MacBook Pro Retina 13" 2017. I used to play the macOS version while there are always crushes and low graphic performance.... 

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If you are playing Random battles on a mac it is bloody awful!!! It freezes and locks up 3 or 4 times a battle.

I recommend that the game producer either fix it or withdraw itself from offering it as a Mac option. The Internet is rife with complaints and the producer providing ZERO support even when paid for.

Shame shame shame!!

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I sent an email to CodeWeavers support in earlier days about my freezing problem and they replied to me "Thanks for writing us. The crashes you are describing are most likely due to the application running out of addressable memory, a limitation of 32-bit applications. We're working on a 64-bit update for Wargaming, but until that is released, the best ways to mitigate the crashes are to lower your graphics settings if you haven't already, and to quit/relaunch the game between matches. If you find that you are unable to get through even the first match without crashing, I would try completely removing and reinstalling the game. There are a few hidden files and directories that need to be removed in addition to the game itself, so we've created an uninstall script you can run."

However, even though I reinstalled the game and lower my settings, the game still keeps crashing. It's really frustrating.

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