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PizzaCat

Cannot login to game client

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432 battles

I'm unable to login to the game client. However, my account is active. When I click login, the animated circle appears and disappears without logging me in. How do I sort this out?

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On 31/03/2018 at 10:23 AM, PizzaCat said:

I'm unable to login to the game client. However, my account is active. When I click login, the animated circle appears and disappears without logging me in. How do I sort this out?

 Try deleting preferences.XML from your main warships directory, then try again, you may have to re enter your login details, & your settings in the game, but hopefully it might fix it.....

See how you go

 

Ordrazz

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On 4/1/2018 at 6:15 PM, Ordrazz said:

 Try deleting preferences.XML from your main warships directory, then try again, you may have to re enter your login details, & your settings in the game, but hopefully it might fix it.....

See how you go

 

Ordrazz

Nope, still not working.

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6 hours ago, PizzaCat said:

Nope, still not working.

You may have to contact support, thru the main wargaming website, & submit a ticket.... The only other thing I can think of is a reinstall....

If you can test your account on another computer, like an internet cafe, if it works then you know its at your end.....

Ordrazz

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On 4/2/2018 at 9:15 AM, Ordrazz said:

 Try deleting preferences.XML from your main warships directory, then try again, you may have to re enter your login details, & your settings in the game, but hopefully it might fix it.....

See how you go

 

Ordrazz

Yeah, this seems to happen when I try playing the game on my school's wifi. I tried using Psiphon but still didn't work. I usually play at home so this doesn't affect me though. Don't know how to fix it

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