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Premium Shop Issue (Urgent before dispatch)

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9,069 battles

Hello, I had purchased the "Vive la France! x 20" from Premium shop a day prior, and was trying to purchase more of this item today.
I paid the first attempt, but nothing happened. I did not receive confirmation Email, nor receive any boxes in game.
I did the second attempt, still nothing happened.

Both charges went through by Alipay

I checked my banking system, the two purchase were charged from my account

Now, I wonder if you can help on checking both transaction ( I did not receive any confirmation letter, so I do not have trade IDs). If you had found out the issue, please REFUND ONE purchase and send me only ONE set of Vive la France! x 20.

Thank you very much!

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