Can't collect HSF characters after activation

[RB79BALL]

I have test out the disable collection button and re enabled the collection button in the collection tab. After that, I can't collect any HSF character via the daily boxes. Please have a look at the bug.  

[amade]

The drops via daily containers themselves are random (i.e. not guaranteed), so perhaps you were just unlucky?

If you're talking about the mission associated with certain ships that is guaranteed to drop the collection, you can only do that once per ship.