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Pocket_Fox

Unable to Install PT Client 0.6.10

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Beta Tester
823 posts
4,954 battles

When attempting to install the public test client when prompted for Ultra Sound or No Thank you I receive the error 

 

'An unhandled exception occurred the application will be restarted'

 

It doesn't matter which choice is selected this occurs, I can delete the PTS and try installing again and it will immediately do this over and over and never install.

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Senior Moderator
3,837 posts
2,602 battles

I'm not sure if this workaround is still valid as it's quite old and probably no longer relevant, but next time you are installing and it crashes, look for this file: wg_SoundQualitySelector_launcher_patch.dll

It should be in your root install folder (if you can't find it, just use search in the file explorer). Delete the file and restart your PT client launcher.

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Beta Tester
823 posts
4,954 battles

I found a workaround.

 

I was installing to D:\etc\etc

 

I installed the game to C:\etc\etc (default path) and it worked. Then I just copy and pasted it over to the D drive, works fine.

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