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Gunny_Q

Crash at update client

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I've missed some of the update grief or not, as I can't even load the update. It keeps on crashing, see below. 

crash.thumb.png.502e1da11af3661bb9682478e7c77745.png

 

I can't even use WGC to install/update/play as it's never worked for me.

 

Edit: After rebooting & seeing this error reappear another four times, it stopped & now it's downloading the update+game. 

Edit2: too soon it happened again!

edit3: checked the WoWSlauncher.log and finally saw that it logged something.

12/08/2017 20:17:40          http request complete.
12/08/2017 20:17:40          torrent file created. name: "wows.asia_0.6.9.0.273281_client.wgpkg.002.torrent"
12/08/2017 20:17:40          Getting patch files via ptp...
12/08/2017 20:17:40          Initializing P2P session 
12/08/2017 20:18:00  ERROR:    Unexpected exception: code=EXCEPTION_ACCESS_VIOLATION flags=0 addr=133405363
12/08/2017 20:18:04          restart launcher: cmd="-restart"
12/08/2017 20:18:04          Termination. Reason: restart after unhandled exception occurred; Code: 0x01000007

WoWSLauncher.log

WoWSLauncher(1).log

 

Edit4: ticket raised, it's in the queue. Been playing World of Tanks instead, as for some reason the ping dropped to a point where it's now playable, something it hasn't been for nearly two years!

Edited by Gunny_Q
updates

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Still occurring, support have finally responded, but they want a WGCheck log, bit difficult to supply that after uninstalling the game as instructed to do in one of the troubleshooting guides. The problem's now spread to the World of Tanks launcher. FML! 


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