127 [1-ATF] MyNameBiku Beta Tester 908 posts 4,732 battles Report post #1 Posted July 24, 2017 Well... I think I screwed up... I decided to get the HSF Graf Spee, and no I don't regret it, but I got it into the wrong account :I A while ago, I was forum banned for using an inappropriate word, and I tried to appeal for it using my alt, so ever since then, my alt's forum account was logged on my phone. Today, I decided to buy the HSF Graf Spee, and damnit, I bought it onto the wrong account. I've already submitted a ticket on the issue, but can anyone give advise or related experiences ;-; Share this post Link to post Share on other sites
555 [LNA] legionary2099 Member 2,086 posts 15,201 battles Report post #2 Posted July 24, 2017 (edited) This is an issue no one except customer service can help you , just w8 for something like 3 days for their response. WG support is terribly thin manned , you can go on a honeymoon to w8 for their response Oh btw ,prepare a photo of the back n front of your ID and transaction log from the bank or proof of purchase to be included Edited July 24, 2017 by legionary2099 Share this post Link to post Share on other sites
127 [1-ATF] MyNameBiku Beta Tester 908 posts 4,732 battles Report post #3 Posted July 24, 2017 2 minutes ago, legionary2099 said: This is an issue no one except customer service can help you , just w8 for something like 3 days for their response. WG support is terribly thin manned , you can go on a honeymoon to w8 for their response I took a look at the FAQ, seems like I wouldn't have a problem getting it transferred. I don't really mind the time, as long as it isn't unreasonably long. I just hope I would get the boat transferred over to my main account. Share this post Link to post Share on other sites
96 [AUSNZ] greifer Member 1,041 posts 7,910 battles Report post #4 Posted July 24, 2017 I bought a vessel as a gift but also bought an extra one for myself by mistake as i owned it. WG support got back within a day and reversed it without an issue Share this post Link to post Share on other sites