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RimauLaut

Reply from customer support

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69
[WOWMY]
Member
351 posts
16,870 battles

Took them 8 months to finally respond to my ticket. Still.. the answer dont even get an inch closer, rather.. I see its miles away.

 

Please if you dont want to respond to players feedback and also dont want to give a straight answer.. just close the customer support section/ticket/things. That way player wont waste time waiting and writing to you guys.

 

P/s : If you feel weird about it.. I only send you 1 - ONE..ticket.

Edited by RimauLaut

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696
[O7]
Member
2,512 posts
16,569 battles

Same here. Got a reply after 6 months. Ticket was closed without even addressing the issue.

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279
[HKN]
Member
2,634 posts
6,991 battles

i send a couple of ticket and the response is fast...... the longest i got is 3 week and that is because credit card troubles...

 

for me the CS is responsive enough. they are not the fastest but atleast they still repond.

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786
[HMAS_]
Member
1,893 posts
12,710 battles

Did you talk to them in little white boxes, or asterisks ?

 

:great::teethhappy:

Ordrazz

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