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Im got banned suspected using 3rd party program while im not use it, this is mistake, help me

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4,219 battles




I need help, my account banned by mistake

In email :


Your account has been using illegal means to acquire XP and credits with the use of 3rd party programs or modifications. Your account has been warned before, your account will hereby be suspended permanently for noncompliance to our Game Rules and Regulations.


WoWS Game Master



Your account has been warned before <-- look this, im check my mail and no warning before, suddently permanen ban


What im doing? did i wrong by playing normally?

my credit is only 100.000 and my free exp is -+3000

If im using 3rd party program, then my credit will so many


Did hater reporting my account?

I just using skin mod, no other mod, no 3rd party program


I need help from super tester, admin, or etc

This 100% mistakes

Last play like on PM 4.34 at GMT+7


Look this screenshot, look my credit and free EXP, thats like using 3rd party program?



Please dont close my thread, i need use it to communicate with WG staff 


And sorry my english is bad because im from indonesia

I have replay battle too before my account get banned


This my replay:



all of you can see on replay im play not using 3rd party program, look, im manually aiming, and on that replay im not bot, u can see im speaking/typing right?

im not afk too, my damage? just low, if im using 3rd party program, my damage will so big

Few week ago i got 10.000.000 credit from super container, and i got flag, 250repair kit from super container, did GameMaster suspect me that i got that from 3rd party program?

I'm always enter battle on min 18-17 because my PC not high end, but after im enter battle, im moving, shooting, killing enemy, not AFK





This is my log:

Log started:
13/12/2016 16:32:01

13/12/2016 16:31:59          Loading localized resources...
13/12/2016 16:32:00          Loading configuration...
13/12/2016 16:32:00          Process configuration file: 'H:\World_of_Warships\WoWSLauncher.cfg'
13/12/2016 16:32:00          Download speed is unlimited
13/12/2016 16:32:01          Auto update settings: disabled(1); display(1); check period: 1800 sec; install period: 14400 sec
13/12/2016 16:32:01          Restored selected chain: f11
13/12/2016 16:32:01          Update localizations...
13/12/2016 16:32:01          Start "WoWSLauncher.exe" params=""H:\World_of_Warships\WoWSLauncher.exe" "
13/12/2016 16:32:01          Session id="5925865849EF152C195F9E82A9FF93C2"
13/12/2016 16:32:01          Installation id="8CE7F653228955AB8E838F0E8E838F0EED98DB59"
13/12/2016 16:32:01          Info for "WoWSLauncher.exe": Version:, Comment: "Built: 20161110 143918, Revision: #627223 (stable_3.24)"
13/12/2016 16:32:01          Create update folder: path="H:\World_of_Warships\Updates"
13/12/2016 16:32:01          Try access patch folder: path="H:\World_of_Warships\Updates"
13/12/2016 16:32:01          Create temp folder: path="H:\World_of_Warships\UpdatesData\temp"
13/12/2016 16:32:01          Try access temp folder: path="H:\World_of_Warships\UpdatesData\temp"
13/12/2016 16:32:01          Save configuration: path="H:\World_of_Warships\WoWSLauncher.cfg"
13/12/2016 16:32:01          Running tray request: H:\World_of_Warships\WargamingGameUpdater.exe -protocol 1 -command notify_started -caller_pid 5948
13/12/2016 16:32:05          Start update process
13/12/2016 16:32:05          Clear directory with updates data, clear all non-part folders, including temp
13/12/2016 16:32:05          Obtain patch information...
13/12/2016 16:32:07          Get update.xml from update service
13/12/2016 16:32:07          Send http request. url: "http://update.worldofwarships.asia?protocol_ver=4&install_id=8CE7F653228955AB8E838F0E8E838F0EED98DB59&target=launcher,client,locale,sdcontent&launcher_ver=3.24.577&client_ver="
13/12/2016 16:32:09          Http request completed
13/12/2016 16:32:09          Target (sdcontent)  is up to date
13/12/2016 16:32:09          Update complete. part: "sdcontent"
13/12/2016 16:32:09          Clear old update files
13/12/2016 16:32:09          Update complete
13/12/2016 16:34:20          User has launched client. Executable: worldofwarships.exe 
13/12/2016 16:34:21          Stop. Reason: user started game; Code: 0x01000004


What should i do now? i need help here from permanen banned by mistake

Im already reply email and submit ticket, why pure player who not use 3rd party program got banned?


once again, plz do not close my thread, this thread to confirm that im play purely, and i need help from other player/admin here







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4,163 posts
1,924 battles

Once again, the forum is not the place to appeal sanctions.

Discussion/Dispute of GM decisions. User warned, thread locked.



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