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PopEye2013

purchasing issues...

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Member
13 posts
632 battles

i purchased 3000 dubloons and a 30 day premium account through the paypal option last week, but to this day i am yet to see it in my profile, it should of been in there by now, does anyone know what else i could do, thanks...

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Senior Moderator
4,798 posts
1,924 battles

did you buy from 

https://asia.wargaming.net/shop/wows/main/?utm_source=global-nav&utm_medium=link&utm_campaign=wows-portal

 

or from

http://https://na.wargaming.net/shop/wows/main/

 

if from the first then put a ticket into support, if from the 2nd or somewhere else then you can try putting in a ticket with that support ......

 

 

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Senior Moderator
4,798 posts
1,924 battles

 

yeah.... if you buy from here then i wish you luck...

 

never heard of anyone not eventually getting their stuff - so long as you have proof of purchase from the correct server

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Member
2,579 posts
6,713 battles

true.. even when i send a doubloon as gift and it mistakenly gone missing, in the end the problem solved.

 

you only need to be patient... 

 

and buying from wrong server might take longer to solved...

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[CLAY]
Member
57 posts
5,127 battles

weird...mine always shows up immediately after purchasing, mind you that I pay through credit card. Perhaps Pyapal has yet to credit the amount, sometimes it may take days for paypal to process the transactions..check your email or paypal account for payment confirmation before submitting a ticket to the team.

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Member
13 posts
632 battles

here`s the copy of receipt from my email: 

Dear PopEye2013!

Thank you for your purchase in the Wargaming.net Premium Shop.  The items you purchased have been transferred to the account PopEye2013 and are available in the game. 

Purchase information:

Bundle you purchased: "Premium account: 30 days"
Bundle cost: 14.44 AUD
Order number: ad421488xxxxxxxxxxxxxx7374f1c
Transaction ID: 3U4876717E111444M
Payment method: Paypal e-wallet
Date and time of purchase: 2016-11-13 16:32:06 UTC

Best regards,
Wargaming.net Premium Shop Team
https://asia.wargaming.net/shop/

not concerned anymore, i cancelled the transaction...

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