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ecchihito

Have question about how long support team reply ticket.

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Member
3 posts
6,521 battles

Hello,

 

I'm sorry for my English not good please excuse me. I have problem about hardly connect to server and frequent lags and disconnection while queue or playing World of Warships. I create ticket to support team since 7 Aug 2016. It's still "In queue" status and no reply from them.

 

I would like to know about how long support team check and reply ticket.

Thank you very much for your advice. :)

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Member
3 posts
6,521 battles

my ticket was answered 22 days later...

 

I sent one in just around that time, too. Still in queue. Sigh ...  :facepalm:

 

Thank you very much for share your experiences. Seem they have not many support team. I think it quite too long time for support team to check and give advice each case for user.  Especially user who bought premium account and can't play anything. :facepalm:

Edited by ecchihito

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