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XiaoWheat

Doubloons Not received and no ticket reply

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2 posts
1,078 battles

Issue: Didn't receive the Doubloons purchased before the 0.5.5 updates and no ticket replys

 

Occrued after the 0.5.5 update

still noreplys for more than 7 working days

 

 

Edited by XiaoWheat

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Alpha Tester
6,604 posts
2,477 battles

1. Make sure you Purchase the Doubloons from the correct Website

2. Let us know what you were using to purchase (third party or direct online shopping)

3. No need to tell your personal information

4. Ticket reply mostly will be answered a week later, but if the information is not clear enough to be investigated, it will take longer

Edited by Harpoon01

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Moderator
276 posts
696 battles

Issue: Didn't receive the Doubloons purchased before the 0.5.5 updates and no ticket replys

 

Occrued after the 0.5.5 update

still noreplys for more than 7 working days

 

 

 

Send your ticket number to one of moderator team via forum PM.

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Member
2 posts
1,078 battles

Hey guys thx for the reply, I purchased the doubloons from the Premium store in world of warship asia website by Paypal, the tick number is Ticket # 194553. 

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