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lsd193

訂單被多收一筆該如何處理?

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Beta Tester
15 posts
4,069 battles

各位艦長,我4/27購買tirptz加值包台幣1,957,但今天我看到帳單變2筆1,957,同一個帳號也不可能買相同加值戰艦包,請問各位這樣該如何處理呢?

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Beta Tester
15 posts
4,069 battles

客服中心填寫回報單吧。

回報單我寫了,但WG客服是出名的萬年不應,之前的回報單已經三個月到現在都還沒回,台北辦公室充其量只是傳聲筒,根本就看不出WG重視台灣玩家.

剛打了台灣辦公室電話,客服妹妹說他們也只能回報無法做決定.

我打算向信用卡公司申請爭議款項了.

Edited by lsd193

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Beta Tester
15 posts
4,069 battles

我也有類似的問題 

但是我找不到台灣的客服電話 

請問版大可否提供?

 

0800001767

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