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PGM991

Unable to connect to update service

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Member
1,124 posts

I can't complete today update because of that stupid and absurd problem

'Unable to connect to update service'

 

I have to press refresh button dozen of time and yet can't get an update

 

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

 

 

and on, and on, and on...........

 

 

WTF wrong with your server!? I been reset my router several time already and still can get an update

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Super Tester
1,310 posts

I can't complete today update because of that stupid and absurd problem

'Unable to connect to update service'

 

I have to press refresh button dozen of time and yet can't get an update

 

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

checking update... (30 sec)

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

'Unable to connect to update service'

 

 

and on, and on, and on...........

 

 

WTF wrong with your server!? I been reset my router several time already and still can get an update

 

something wrong with ur config file...

when the last time u can login?

what is the last game version is ur game client?

 

post ur WoWsLauncher.cfg content here..

 

lastly

 

WTF wrong with your server!? I been reset my router several time already and still can get an update

 

pls be nice. are u sure its their server?


i can update just fine..

today update is just a minor fix to LOW sound file..

if u used HIGH sound quality.. u should be able to play just fine(if the game allow u to log in without patching first:D)

Edited by ReNation

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Member
1,124 posts

 

I open WoWSLauncher.cfg with notepad this is it

 

<?xml version="1.0" encoding="UTF-8"?>

<!--!!!DON'T EDIT, MOVE OR DELETE THIS FILE!!!-->

<info version="2.3">

    <options>default</options>

    <launcher_transport>3</launcher_transport>

    <max_concurrency>8</max_concurrency>

    <display_seeding_mode>1</display_seeding_mode>

    <seeding_mode>1</seeding_mode>

    <torrent_ports_begin>6881</torrent_ports_begin>

    <downloading_speed_limit>0</downloading_speed_limit>

    <connections_limit>200</connections_limit>

    <display_recovery>0</display_recovery>

    <display_scaling>0</display_scaling>

    <window_scaling>0</window_scaling>

    <launcher_ver>053.000345</launcher_ver>

    <locale_ver>54.157143</locale_ver>

    <client_ver>54.157144</client_ver>

    <sdcontent_ver>54.157143</sdcontent_ver>

    <supported_chains>f11</supported_chains>

    <selected_target>full</selected_target>

    <supported_launch_types>default;safe</supported_launch_types>

    <lang>en</lang>

    <supported_langs>en,ja,zh_tw,th</supported_langs>

    <stats_service_url>http://wgusst-asia.wargaming.net</stats_service_url>

    <patch_info_urls>

        <item>http://update.worldofwarships.asia</item>

    </patch_info_urls>

</info>

 

 

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Member
2 posts
790 battles

i got same error here. 

 

i can connect to internet with Wi-Fi but after i open WoWSlauncher.exe that error appear "Unable to connect to update service", i just click play and ignore that, i can enter to login page. but another massage appear. 

 

i must update the game. 

 

after i out the game and click WoWSlauncher again, i still have that error massage and PLAY button can't clicked anymore. sorry for my bad english, but i think who read this know the problem. so please help me ( i don't want to re-install the game, and you know it why :3 ) 

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Member
1 post
6,842 battles

Had the same problem yesterday(returned to Thailand and had to reinstall).  Turn off anti-virus/firewall. Download the runtime dll (directx) at the Microsoft website so you're current. Install, doesn't work? download the new set-up (don't uninstall the previous version) once twice thrice-it'll eventually work. Let us know what happens.

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Video Contributor
860 posts
10,965 battles

Your ISP can also block the launcher from updating, probably because it uses torrent protocol.. I used to be able to update using my usual ISP but a week earlier i can't update the launcher at all and it displays the same error.. I tried updating using 4G connection and it works fine, RIP quota

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