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Trojan63

Critical error while downloading patch

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I have a critical error while trying to download today's patch with the message.

.

CONNECTING TO UPDATE SERVICE...

 

Critical error.

Unable to connect to update service.

The application cannot continue.

For details, see log file.

 

Any help would be greatly appreciated.

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Can you show us what is written inside of the log files located at the root directory of the game?

The file should be named "WoWSLauncher.log"

Have you tried restarting the client or re-add the game to Windows Firewall exceptions?

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Which server you after ?

 

 

The Asia server.

 

Can you show us what is written inside of the log files located at the root directory of the game?

The file should be named "WoWSLauncher.log"

Have you tried restarting the client or re-add the game to Windows Firewall exceptions?

 

I can only open that file in a word doc as it's a bak file and cannot copy the wall of text here.

I've tried restarting but get the same message and have checked the firewall exceptions.

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The Asia server.

 

 

I can only open that file in a word doc as it's a bak file and cannot copy the wall of text here.

I've tried restarting but get the same message and have checked the firewall exceptions.

I'm talking about the text document, can you copy the last few lines of the log for us? We might be able find out what's wrong with the launcher that causes your update to fail.

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I'm talking about the text document, can you copy the last few lines of the log for us? We might be able find out what's wrong with the launcher that causes your update to fail.

 

Oh I'm sorry, please forgive my complete lack computer skills. Here is the last paragraph from the log.

 

23/12/2015 23:30:10          Loading localized resources...
23/12/2015 23:30:11          Loading configuration...
23/12/2015 23:30:11          Process configuration file: 'C:\Games\World_of_Warships\WoWSLauncher.cfg'
23/12/2015 23:30:11          Download speed is unlimited
23/12/2015 23:30:11          Restored selected chain: f0
23/12/2015 23:30:11          Update localizations...
23/12/2015 23:30:11          Start "WoWSLauncher.exe" params=""C:\Games\World_of_Warships\WoWSLauncher.exe" "
23/12/2015 23:30:11          Session id="c2f75caae2301edc5e29febf9d4d0204e9c8be22"
23/12/2015 23:30:11          Info for "WoWSLauncher.exe": Version: 0.3.18.176, Comment: "Built: 20151201 100347, Revision: #623821 (stable_3.18.3)"
23/12/2015 23:30:11          Create update folder: path="C:\Games\World_of_Warships\Updates"
23/12/2015 23:30:11          Try access patch folder: path="C:\Games\World_of_Warships\Updates"
23/12/2015 23:30:11          Create temp folder: path="C:\Games\World_of_Warships\UpdatesData\temp"
23/12/2015 23:30:11          Try access temp folder: path="C:\Games\World_of_Warships\UpdatesData\temp"
23/12/2015 23:30:11          Save configuration: path="C:\Games\World_of_Warships\WoWSLauncher.cfg"
23/12/2015 23:30:12          Start update process
23/12/2015 23:30:12          Clear directory with updates data, clear all non-part folders, including temp
23/12/2015 23:30:12          Obtain patch information. target: "launcher"...
23/12/2015 23:30:12  ERROR:    Update service's URL is not specified in configuration file.
23/12/2015 23:30:27          User close the application
23/12/2015 23:30:27          Stop

 

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Oh I'm sorry, please forgive my complete lack computer skills. Here is the last paragraph from the log.

 

23/12/2015 23:30:10          Loading localized resources...
23/12/2015 23:30:11          Loading configuration...
23/12/2015 23:30:11          Process configuration file: 'C:\Games\World_of_Warships\WoWSLauncher.cfg'
23/12/2015 23:30:11          Download speed is unlimited
23/12/2015 23:30:11          Restored selected chain: f0
23/12/2015 23:30:11          Update localizations...
23/12/2015 23:30:11          Start "WoWSLauncher.exe" params=""C:\Games\World_of_Warships\WoWSLauncher.exe" "
23/12/2015 23:30:11          Session id="c2f75caae2301edc5e29febf9d4d0204e9c8be22"
23/12/2015 23:30:11          Info for "WoWSLauncher.exe": Version: 0.3.18.176, Comment: "Built: 20151201 100347, Revision: #623821 (stable_3.18.3)"
23/12/2015 23:30:11          Create update folder: path="C:\Games\World_of_Warships\Updates"
23/12/2015 23:30:11          Try access patch folder: path="C:\Games\World_of_Warships\Updates"
23/12/2015 23:30:11          Create temp folder: path="C:\Games\World_of_Warships\UpdatesData\temp"
23/12/2015 23:30:11          Try access temp folder: path="C:\Games\World_of_Warships\UpdatesData\temp"
23/12/2015 23:30:11          Save configuration: path="C:\Games\World_of_Warships\WoWSLauncher.cfg"
23/12/2015 23:30:12          Start update process
23/12/2015 23:30:12          Clear directory with updates data, clear all non-part folders, including temp
23/12/2015 23:30:12          Obtain patch information. target: "launcher"...
23/12/2015 23:30:12  ERROR:    Update service's URL is not specified in configuration file.
23/12/2015 23:30:27          User close the application
23/12/2015 23:30:27          Stop

 

Try downloading this file and replacing it with the old "WoWSLauncher.cfg" from the root folder of your game.

https://mega.nz/#!JIBTFRAZ

Decryption key : !0KKnnP9UoV4uKu9vWZ8i6lGnJq0N2Q3ReK8Fui1pY1g

 

Make sure you close your launcher before replacing the file, also back up your old file in case anything happens. (copy your old WoWSLauncher.cfg file to somewhere else to serve as a backup)

Edited by xDave1337x

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Try downloading this file and replacing it with the old "WoWSLauncher.cfg" from the root folder of your game.

https://mega.nz/#!JIBTFRAZ

Decryption key : !0KKnnP9UoV4uKu9vWZ8i6lGnJq0N2Q3ReK8Fui1pY1g

 

Make sure you close your launcher before replacing the file, also back up your old file in case anything happens. (copy your old WoWSLauncher.cfg file to somewhere else to serve as a backup)

 

Mate, you have now officially been elevated to legend status in my opinion, thank you so much for your help and time it is greatly appreciated.

Have a fantastic Christmas.

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Mate, you have now officially been elevated to legend status in my opinion, thank you so much for your help and time it is greatly appreciated.

Have a fantastic Christmas.

 

To be honest with you, I was uncertain if giving you my config file would work, but I'm glad it did.

Aww stahp it you *blushes* xD

Anyways thank you, and have a fantastic Christmas too. o7

 

Cheers.

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i use the new config file uploaded, it managed to get pass the patch stage, but when i click play the game is not opening and nothing is happening

 

i'm sure that the game is already in my antivirus and firewall exception 

 

i tried to download the torrent file separately using torrent client then paste it back to Patch folder and run the game using orignal cfg file, but it just restart the download again, nothing seems to work, maybe the only solution is to reinstall the game, i only got 1mbps download speed, this mean i wont be able to play the game throughout the whole christmas :(

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For mine 1 is shown like this....I at Asia server

 

Log started:
29/12/2015 20:33:17

29/12/2015 20:33:17          Loading localized resources...
29/12/2015 20:33:17          Loading configuration...
29/12/2015 20:33:17          Process configuration file: 'F:\games\World_of_Warships\WoWSLauncher.cfg'
29/12/2015 20:33:17          Download speed is unlimited
29/12/2015 20:33:17          Restored selected chain: f9
29/12/2015 20:33:17          Update localizations...
29/12/2015 20:33:17          Start "WoWSLauncher.exe" params=""F:\games\World_of_Warships\WoWSLauncher.exe" "
29/12/2015 20:33:17          Session id="A2CEBA9C42A64E8BDCA4E1EDDCA4E1EDE49FDA4B"
29/12/2015 20:33:17          Info for "WoWSLauncher.exe": Version: 0.3.18.176, Comment: "Built: 20151201 100347, Revision: #623821 (stable_3.18.3)"
29/12/2015 20:33:17          Create update folder: path="F:\games\World_of_Warships\Updates"
29/12/2015 20:33:17          Try access patch folder: path="F:\games\World_of_Warships\Updates"
29/12/2015 20:33:17          Create temp folder: path="F:\games\World_of_Warships\UpdatesData\temp"
29/12/2015 20:33:17          Try access temp folder: path="F:\games\World_of_Warships\UpdatesData\temp"
29/12/2015 20:33:17          Save configuration: path="F:\games\World_of_Warships\WoWSLauncher.cfg"
29/12/2015 20:33:18          Start update process
29/12/2015 20:33:18          Clear directory with updates data, clear all non-part folders, including temp
29/12/2015 20:33:18          Obtain patch information. target: "launcher"...
29/12/2015 20:33:18          Create update work folder: path="F:\games\World_of_Warships\UpdatesData\launcher\"
29/12/2015 20:33:18          Try access patch work folder: path="F:\games\World_of_Warships\UpdatesData\launcher\"
29/12/2015 20:33:18          System update. Cleaning up system update folder.
29/12/2015 20:33:18          send http request. url: "http://update.worldofwarships.asia?protocol_ver=4&install_id=A2CEBA9C42A64E8BDCA4E1EDDCA4E1EDE49FDA4B&target=launcher&launcher_ver=052.000178&client_ver=unknown&locale_ver=unknown&sdcontent_ver=unknown&lang=en"
29/12/2015 20:33:18          http request complete.
29/12/2015 20:33:18          target is up to date
29/12/2015 20:33:18          Update complete: target=launcher
29/12/2015 20:33:18          Obtain patch information. target: "client"...
29/12/2015 20:33:18          Create update work folder: path="F:\games\World_of_Warships\UpdatesData\client\"
29/12/2015 20:33:18          Try access patch work folder: path="F:\games\World_of_Warships\UpdatesData\client\"
29/12/2015 20:33:18          patch is available. version_from: 0.unknown, version_to: 52.139121
29/12/2015 20:33:18          patch file. name: "wows_52.138027_client_asia.patch", size: 2299915304
29/12/2015 20:33:18          wows_52.138027_client_asia.patch is already unpacked
29/12/2015 20:33:18          patch file. name: "wows_52.138028_52.138027_client_asia.patch", size: 217907091
29/12/2015 20:33:18          wows_52.138028_52.138027_client_asia.patch is already unpacked
29/12/2015 20:33:18          patch file. name: "wows_52.138029_52.138028_client_asia.patch", size: 536806
29/12/2015 20:33:18          wows_52.138029_52.138028_client_asia.patch is already unpacked
29/12/2015 20:33:18          patch file. name: "wows_52.138628_52.138029_client_asia.patch", size: 8917680
29/12/2015 20:33:18          wows_52.138628_52.138029_client_asia.patch is already unpacked
29/12/2015 20:33:18          patch file. name: "wows_52.139121_52.138628_client_asia.patch", size: 54195897
29/12/2015 20:33:18          wows_52.139121_52.138628_client_asia.patch is already unpacked
29/12/2015 20:33:18          Getting torrent files via http...
29/12/2015 20:33:18          Getting patch files via ptp...
29/12/2015 20:33:18          Initializing P2P session 
29/12/2015 20:33:18          Getting patch files via http...
29/12/2015 20:33:18          Unpacking patches...
29/12/2015 20:33:18          open patch file. name="wows_52.138027_client_asia.patch", size=2299915304, uncompressed_size=4294967284
29/12/2015 20:33:22          open patch file. name="wows_52.138028_52.138027_client_asia.patch", size=217907091, uncompressed_size=449629885
29/12/2015 20:33:22          open patch file. name="wows_52.138029_52.138028_client_asia.patch", size=536806, uncompressed_size=1230088
29/12/2015 20:33:22          open patch file. name="wows_52.138628_52.138029_client_asia.patch", size=8917680, uncompressed_size=25983510
29/12/2015 20:33:22          open patch file. name="wows_52.139121_52.138628_client_asia.patch", size=54195897, uncompressed_size=126824630
29/12/2015 20:33:22          Installing patches...
29/12/2015 20:33:26  ERROR:    apply bin-diffs. what: system error. msg: (0x6)"The handle is invalid."
29/12/2015 20:33:26          apply bin-diffs. aborted
29/12/2015 20:36:51          User close the application
29/12/2015 20:36:51          Stop

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