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I bought a new PC and installed WOWS. At the login page, i am suppose to key in my email before password. For some reason, it would not allow me to key in the email address. Strangely, i can key in the password. I have informed customer service but after 1 week, they have not resolve my issue. They asked for a system report and gave me a tool to download. Did it and submitted report 4 days ago. Thereafter, they replied saying to key in email address.... totally missed my problem which was i am unable to key in email address. I have reinstalled the game twice but still with the same problem. If anyone has encountered this problem before and solved it, please guide me. Totally loss on this issue.....