Hello, thanks for your reply.
I did send the ticket about 16 hours ago, and it was replied by your colleague " Yauheni Polikarpov ". Please get another staff to handle my ticket because Yauhenni did not work with diligence, just a lazy worker try too fool kids.
Why I say so, this is what happened and replied.
16 hours ago (About 4:00am March 1) , I sent ticket with the content shown below:
"I got invited. And finished the requirement (Played a game with Tier 6 ship) in about 1 hour ago. However, there are no nothing rewarded to me??
4 hours ago, Yauheni repied:
<< Hello ClanClanMore,
Thank you for contacting customer service.
According to our data, you haven't participated in the invitation program.
If you want to take part in this event, you need to pass the invitation link, then create an account in the same window, then pass the link one more time and accept the invite.
Only after these actions, you can log in to the game.
If you enter the game before the invite will be accepted, you will be not eligible to receive any bonuses.
Should you have any other questions please don't hesitate to contact us.
And right now I replied :
I already got the Diana as the first battle reward! You told me I have not participated in the invitation program?!! Please check clearly at your side, I accpet the inviatation about 1 week ago, and cannot play around after 2 :00 pm (UTC 😎 Feb 28 after u announced your maintenance message, until around after 9:00pm Feb 28, I can continue to play and finish the Tier 6 ship play around 3:00 am March 1, 2019.
Please Check and Fix it again, and do it with your due diligence!!
Please help to fix it, I am not a Kid to be fooled easily.
PS: If your company did not suddently do a "ad hoc" so call maintenance, I can finish my Tier 6 game before 23:59 pm Feb 28, 2019. It is fault of your company, your should announce it earlier, say at least 1 day notice, so all the participated players can adjust and re-arrange the time table to finish it to get the Double Reward!